Support

Help for setup, connections, and day-to-day operations.

This page is designed to reduce friction for agencies and to show a clear, practical support surface for the product. Use it to understand common help paths and the best next step for each kind of issue.

Setup

Workspace onboarding

Questions about preparing a client workspace and understanding the first-run flow.

Connections

Platform connectivity

Help with connecting Google Ads, Snapchat, Meta, TikTok, Salla, or Zid into the right workspace.

Operations

Data and review flow

Support for understanding synced metrics, alerts, insights, and export workflows.

Escalation

Need human help?

If the setup guide does not solve it, move to direct contact with the right context.

Common help topics

  • Which client workspace should a new account belong to?
  • What should be prepared before connecting a supported platform?
  • What kind of visibility appears after setup?
  • How should agency teams think about exports and review workflows?

Best next steps

Read the setup guide Best first step for onboarding and connection questions. Review platform access Best reference for connection scope, authorization, and read-only reporting expectations. Contact support Use this when you need direct follow-up or partnership-related help.